Terms of Service

1. Acceptance of Terms

By accessing or using Autom8tion Lab's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

These terms apply to all visitors, users, and others who access or use our services, including our website, custom AI solutions, automation systems, and related services.

2. Definitions

• • "Services" refers to all products, platforms, software, solutions, and consulting offered by Autom8tion Lab.
• • "Client" or "User" refers to any individual or entity using our services.
• • "We," "us," or "our" refers to Autom8tion Lab LLC.

3. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use our services. By using our services, you confirm that you meet this requirement.

4. Description of Services

Autom8tion Lab provides custom AI and automation solutions, including but not limited to:

• • Custom AI agent development and deployment
• • Workflow automation and process optimization
• • API integrations and system connectivity
• • Custom software and mobile application development
• • AI-powered content creation and management
• • Voice AI and conversational interfaces
• • Automation consulting and strategic planning

Services may evolve over time and are subject to modification.

5. User Accounts and Registration

To access certain features, you may be required to register an account. You agree to:

• • Provide accurate, complete, and current information
• • Maintain and update your account info as needed
• • Keep your login credentials confidential
• • Notify us immediately of unauthorized account use

We may suspend or terminate accounts for violations of these Terms.

6. Payment Terms

Pricing and Billing

• • All prices are in USD unless otherwise stated
• • Custom project pricing is provided via written proposal
• • Typical payment structure: 50% upfront, 50% upon delivery
• • Monthly retainers are billed in advance
• • Late payments may incur fees

Refunds and Cancellations

• • Refunds are considered on a case-by-case basis
• • Work already completed is non-refundable
• • Cancellations must be submitted in writing
• • Monthly services require 30 days' written notice for cancellation

7. Intellectual Property

Our IP

All content, tools, software, designs, trademarks, and methodologies on our platform are owned or licensed by Autom8tion Lab and protected by intellectual property laws.

Client IP

Custom solutions developed for clients become their property upon full payment unless otherwise specified. We reserve the right to reuse non-proprietary methodologies in other projects.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our services. You may not resell, sublicense, or create derivative works from our services without our permission.

8. User Responsibilities and Prohibited Uses

Acceptable Use

You agree not to:

• • Violate any applicable laws or regulations
• • Infringe on intellectual property rights
• • Upload or transmit malicious code
• • Attempt unauthorized access to systems
• • Interfere with the functionality of our services

User Content

You are responsible for all data and content you provide. You affirm that you have the legal right to share such data, and it does not violate third-party rights.

By submitting content, you grant us a non-exclusive, royalty-free license to use it for purposes of service delivery and enhancement.

9. Service Availability and Modifications

While we strive for reliability, we cannot guarantee uninterrupted service. We reserve the right to:

• • Modify or discontinue services with reasonable notice
• • Conduct maintenance that may affect availability
• • Update systems to improve performance or security
• • Suspend access for legal or technical reasons

10. Third-Party Services

We may use or integrate third-party tools and platforms (e.g., hosting providers, analytics tools). We are not responsible for their performance, availability, or security practices.

Your use of third-party services is subject to their respective terms and policies.

11. Privacy and Data Protection

We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your data.

Under the General Data Protection Regulation (GDPR), EU/EEA users have rights including access, rectification, deletion, and portability of their data. Please refer to our Privacy Policy for full details.

12. Data Retention

We retain client data only for as long as necessary for business and legal purposes. Unless required by law, we do not retain user data indefinitely. Backup services are not guaranteed unless specified.

13. Security

We implement appropriate security measures to protect your data. However, no system is completely secure, and you acknowledge that internet-based communications carry inherent risks.

14. Disclaimers and Limitation of Liability

Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, including fitness for a particular purpose and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Autom8tion Lab is not liable for any indirect, incidental, special, or consequential damages, including loss of profits or data.

15. Indemnification

You agree to indemnify and hold harmless Autom8tion Lab, its directors, employees, and affiliates against any claims, losses, or liabilities arising from your use of our services, violation of these Terms, or infringement of third-party rights.

16. Termination

Either party may terminate this agreement with notice.

Upon termination:

• • All outstanding payments become due
• • Access to services will be revoked
• • Data may be deleted after a reasonable period
• • Confidentiality obligations survive termination

17. Force Majeure

We are not liable for failure to perform due to events beyond our control, including natural disasters, cyberattacks, labor disputes, or government restrictions.

18. Dispute Resolution

Any disputes will be resolved by:

• • Good faith negotiations
• • Mediation if needed
• • Binding arbitration as a final resort

These Terms are governed by the laws of the State of Florida, USA.

19. Modifications to These Terms

We may revise these Terms at any time. Material changes will be communicated via email or notice on our website. Continued use of our services after changes constitutes acceptance of the updated Terms.

21. No Waiver

Our failure to enforce any right or provision of these Terms does not waive our right to enforce that or any other provision in the future.